Close to Heathrow Airport / Ideal for Central London / Windsor Castle nearby

  email: sreemalperera@aol.com  

TERMS AND CONDITIONS


1.  Bookings

 Please include the following details when you email:

  1)      Number of guests and age of children
  2)
      Starting date of the visit (approximate time of arrival at airport)
  3)
      Date of departure (time of checking out)

Once a booking has been confirmed, a deposit of 20% of the agreed rental is due.  The balance will be required on arrival.  For bookings made less than 2 weeks before the arrival date, the total amount is due.

No refunds of the deposit for cancellations within 1 month of booking date, unless we are able to re-let.  You are strongly advised to cover this with holiday insurance.

2.  Payment

All payments can be made by any of the following:

sterling cheque, bank transfer, Euro cheque (under £200 each cheque), travellers cheques, cash, credit card, PayPal.  Foreign currency cheques in major currencies will be accepted at current exchange rates after any commission charges by the banks.

Please note that for security reasons credit card reservations are taken only over the phone.

3.  Security deposit

On arrival, a security deposit of £100 will be charged to cover the event of any damage other than ‘fair wear and tear’, breakages, loss of items or excessive cleaning.   However, minor breakages will not be charged. This will be refunded on the day of departure, after the inventory has been checked.

4.  Arrivals & Departures

Our guests are free to check in at any time on the day of arrival.  There are no charges for the last day provided guests vacate the property by 12 Noon.  Extended stays are accepted subject to availability.  We meet our guests on arrival at the premises; provide access and full information about the property and surrounding area.  At all times we assure our guests that their comfort is our priority.

5.  Liability

The proprietor and their employees shall not be liable to you or any member of your party for any personal injury or loss, or damage or loss to property, however caused or sustained.

6.  Holiday Accommodation

The property is available for holiday accommodation only and is exempt from the security of tenure under the Rent Act.

7.  “Well-behaved” children and teenagers are welcome.

8.  The house is to be kept in good order and left clean and tidy on vacating.

9.  We retain the right to enter the accommodation at any reasonable time.

10.More persons than originally booked must not occupy the accommodation.

11. In the event of unavoidable cancellation by the owners, the liability of the owners will be limited to the full refund of monies paid.

12. All equipment within the accommodation should be used in accordance with the description in our Guest Manual. This is located within the accommodation.

13. Any items requiring maintenance, repair or replacement will be taken care as soon as possible.  However, we cannot accept responsibility for delay beyond our control. No refunds or discounts of the rental amount will be granted either for delays or inconvenience.

14. In the interest of all guests we regret that we cannot accommodate pets.

15. Any complaint should be reported to the owners immediately.

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